Frequently Asked Questions

Frequently Asked Questions

General: Serenegy, Products, Purchasing

What are WrapIts?

How long are WrapIt's good for?

What are WrapIt's made of?

How many treats should I give my dog?

Since there are no preservatives, how will I know if the treats have spoiled?

My treats are too hard to break. What do I do?

How do I know if my dog will like the treats?

What ways can I purchase Serenegy products?


What causes food allergies in pets?

What signs could signify allergies?

How common are food related allergies in dogs and cats?

Are particular breeds predisposed to allergies?

How is a food allergy properly diagnosed?

What are Elimination/Challenge Diets?

When will I see improvement after starting an Elimination Diet?

Are there any problems with Elimination Diets?


What are your shipping policies and costs?

How long until I receive my order?


What is your return policy?

Discounts and Bulk Orders

What discounts or bulk pricing do you offer?